1. Scope

These General Terms and Conditions (GTC) apply to all services provided by Schoolof9000 e.K., registered sole trader in Germany (“Provider”), to clients (“Client”). They govern individual coaching, group mentoring, online courses, workshops, and keynotes unless otherwise agreed in writing.

2. Services

The Provider offers intuitive, energetic, and creative entrepreneurship services, including but not limited to individual coaching sessions, group programs, workshops, keynotes, and digital online courses. Service details (scope, duration, price) are set out in the booking description.

3. Booking and Contract Conclusion

(1) Bookings are made through the Provider’s scheduling and payment system (TidyCal) or as otherwise agreed.
(2) The contract is concluded once the Client completes the booking and payment is confirmed.

4. Prices and Payment

(1) Prices are stated in Euros. The Provider applies the German Kleinunternehmerregelung (small business regulation, §19 UStG), therefore no VAT is charged.
(2) Payment is due upon purchase unless installment payment is explicitly offered. For installment payments, only the agreed installment is due at purchase.
(3) Payment is processed via Stripe or other payment providers as indicated during purchase.

5. Right of Withdrawal (EU Clients)

(1) For live sessions & programs, clients based in the EU, have a statutory 14-day cooling-off period starting on the day of purchase. To exercise this right, email janasaranaoffice@gmail.com
(2) If a live session or program starts within the 14-day period, the withdrawal right no longer applies. Clients are agree to this in booking process.
(3) Digital products (including online courses, videos, downloads, or streaming content) are non-refundable, as they are provided with immediate effect upon purchase. By receiving access, the Client expressly acknowledges that the 14-day statutory cooling-off period does not apply.

6. Cancellations and Rescheduling

(1) Client cancellations or rescheduling must be made 24 hours before the session starts. Late cancellations will be charged in full.
(2) If the Provider is unable to deliver a session (e.g., illness), a replacement date will be offered. If this is not possible, the fee will be refunded.

7. Client Responsibilities

(1) The Client is responsible for ensuring a stable internet connection and a suitable environment for online sessions.
(2) The Client confirms that they are mentally and emotionally stable enough to participate in the offered services.

8. Disclaimer / Limitation of Liability

(1) The services involve intuitive and energetic modalities that are spiritual in nature. Results may vary based on the Client’s openness, willingness to integrate, and individual path. No specific outcomes are guaranteed.
(2) Services do not replace medical, psychological, therapeutic, legal, or financial advice. The Client remains responsible for their own decisions, actions, and results.
(3) The Provider’s liability is limited to intent and gross negligence. Liability for slight negligence is excluded, except in cases of injury to life, body, or health.

9. Intellectual Property

(1) All materials and content shared in the context of the services – including but not limited to frameworks, concepts, methods, models, program titles, terminology, documents, recordings, and exercises – remain the exclusive intellectual property of the Provider.
(2) The Client is granted a non-exclusive, non-transferable license to use such materials for personal, non-commercial purposes only.
(3) Reproduction, distribution, modification, publication, or commercial use is not permitted without prior written consent from the Provider.

10. Confidentiality

Both parties agree to treat as confidential any personal or sensitive information shared in sessions. Confidentiality does not apply where there is a legal obligation to disclose.

11. Language, Governing Law, Jurisdiction

(1) The contract language is English.
(2) These Terms are governed by and construed in accordance with the laws of the Federal Republic of Germany.
(3) The parties agree that, to the extent legally permissible, the exclusive place of jurisdiction is Berlin, Germany, the location of the provider’s registered business.

12. Final Provisions

If individual provisions of these Terms are invalid or unenforceable, the remaining provisions remain in effect.